Thank you for all your support during the busiest months of the year! Your team are always highly professional and we often receive positive comments about their helpfulness and ‘above and beyond’ approach!
As you are aware Time For You Northamptonshire is the biggest franchise in the country, we manage over 600 cleans per week, subsequently it’s hugely important to have a seamless operation. With your continued support we are able to do this. Your team use their initiative and common sense when dealing with our clients and cleaners, lightening the burden, so we can prioritise our work load and client appointments.
We often have updates to our systems which require flexibility at your end. All changes made are conveyed to your staff and their speed for adapting is amazing!
We have been so impressed with the service you provide we decided to extend it to and add on service whereby you now provide a dedicated customer satisfaction service to all our clients. This service has proved to be highly successful with our clients.
I look forward to our continued arrangement please pass on my comments to all your team.