I had a very important (and I mean very important) call which was handled by the BHT Call-Handling Service today, whilst I was out. The (now) client) was most impressed with my ‘receptionist’ and took the time to explain to me how well the call had been handled.

That one call has resulted in large contract with a massive work-load potential.

The Great British public are always keen to moan – but my caller took the time to explain how impressed she was and so I thought it would be worth sharing this with you.

Thanks for your great work.